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A Flexible Solution to Manage One-Off Payments

Bottomline provides a complete end-to-end payments process, from the distribution, capture, verification and validation of the claimant’s details through to the payment and payment confirmation to the claimant. Not only does it help ensure that the payment can be made as quickly as possible, but it also avoids the need to store and manage the payee’s details on your own systems, helping you stay compliant with GDPR regulations.

Make Payouts with Ease

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Offer Customers a Painless Payout Experience

Securely capture your customer’s bank details and automatically generate a payment to them. Eliminate the need for cash or cheques; instead, initiate a simple direct credit to your customer’s bank account.

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Keep Customer Data Safe at All Times

Avoid the risks associated with manually obtaining sensitive payment data with traditional channels like paper, telephone, or email. Ensure secure handling of your data, maintaining GDPR compliance.

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Know Who You Pay

Leverage Confirmation of Payee (CoP), the name-checking service with over 99%* data coverage of UK bank accounts. Built into Payouts Automation, it gives you the assurance that your payment is going to the correct recipient.

*Payment Systems Regulator - CP22/3 Extending Confirmation of Payee coverage

FEATURES & BENEFITS

Boost Your Customer Experience

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Secure Customer Self-Service Pages

Reduce the load on call centre staff with interactive, secure payment forms hosted by Bottomline.

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Personally Identifiable Data (PII)

Remove the need to manage PII such as sort codes, bank account numbers, and postal addresses.

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Reduce Risk

Avoid the risk of unpaid funds or payment fraud by using bank account and payee verification.

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Lower Costs

Reduce the cost of processing by offering an alternative to cheques.

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Reduce Errors

Use “Modulus checking” to avoid customers inputting wrong sort codes or account numbers.

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Reconcile Transactions

Use a CSV download, callback, or API to automatically update your host systems. We’ll also send you daily bespoke reports on the status of your links.

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Automated Secure Communications

Ensure trust with claimants with automated, fully branded email communications sent straight from your domain.

Ensure Claimants Receive Their Money Faster

UK Law safeguards consumers’ rights when purchasing goods or services from you. Handling refunds and compensation can be costly and inefficient for the payer due to complexities. With high emotions and expectations from claimants, your reputation may be at risk.

Opt for payment via Bacs in up to 3 days or Faster Payments in less than 1 day to securely refund your customers promptly.

Bottomline Technologies
TESTIMONIALS

What Our Customers Say

The biggest benefit from using Bottomline Payouts is that we get financial support to residents who need it most, in the shortest time possible. Alongside this, we have made significant time and resource savings. I cannot imagine how we would meet our payment commitments without Bottomline.

I would definitely recommend Bottomline to other companies looking for a proven refund solution. The support and guidance was first-class. The project was a genuine collaboration that brought different parts of the business together.

Whilst researching potential alternatives to printing cheques, I found the Bottomline solution. It ticked every box in terms of features that we needed. We could leverage existing approval and authorization workflows. This was a real time saver and accelerated change without compromising on security.

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Confirmation of Payee is provided by Bottomline Payment Services Ltd (Registered in England no: 3986072), who are authorized by the Financial Conduct Authority under the Payment Services Regulations for the provision of payment services with FCA registration number 616279 and whose registered office is at 1600 Arlington Business Park, Theale, Reading, RG7 4SA.

Related Solutions

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Payments Processing

Securely submit, manage, and process your bank payments—whether Faster Payments or Bacs, debit or credit—with a scalable, resilient, and efficient platform directly connected to the UK clearing networks.

Corporate Cash Management

Automate and manage complex manual processes to optimize payments and grow through industry leading-visibility, forecasting, and reconciliation.

Get In Touch

Speak to one of our experts today.