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The first wave of ISO 20022 adoption focused on getting messages live. Phase 2 is about making them work.

As the industry moves towards 2026 and beyond, financial institutions face a new set of challenges - not just compliance deadlines, but the operational realities of structured data, exception handling, and end to end automation across increasingly complex payments ecosystems.

Join Bottomline and other industry experts as they explore what ISO 20022 Phase 2 really means for global banks, with a practical focus on the areas now creating the greatest operational impact:

  • Structured Addresses, Case Management, Purpose Codes, Statements, and transformation challenges across legacy infrastructures.
  • ISO 20022 Phase 2: From Compliance to Capability
  • Structured Addresses: Small Field, Big Impact
  • Case Management: Modernising Investigations and Exceptions
  • Purpose Codes (UK and Beyond): Compliance, Data Quality and Reuse
  • Statements in an ISO 20022 World
  • Transformation Challenges: Why Phase 2 Is Harder Than Phase 1

 

Key Takeaways

By the end of this session, attendees will:

  • Understand what ISO 20022 Phase 2 means operationally — not just technically
  • Gain clarity on upcoming requirements for Case Management, structured data, and statements
  • Learn how to reduce risk and manual effort while improving transparency and resilience
  • Leave with a clearer roadmap for aligning ISO 20022 with broader payments transformation initiatives

 

Why Bottomline?

With decades of experience supporting global banks across Swift connectivity, payments transformation, and ISO 20022 migration, Bottomline helps institutions move beyond compliance to build scalable, future proof payments infrastructures.

Our solutions — including Transaction Enrichment Services (TES), WebAccess, and Swift APIs — are designed to help banks manage complexity, improve automation, and adapt confidently as standards continue to evolve.