Commercial banks stand at the center of global economic activity, trusted to move trillions of dollars securely and efficiently. That trust is under siege. Phishing has emerged as the most prevalent—and fastest-evolving—form of financial cybercrime. It is no longer limited to amateur email scams; today’s attacks are driven by coordinated groups using AI-powered tactics, social engineering, and sophisticated impersonation schemes.
What was once viewed as a nuisance has become a systemic risk. Phishing campaigns now target both internal staff and external clients, with entry points ranging from email and SMS to QR codes and deepfake calls. Each breach represents not only a potential financial loss but a direct challenge to a bank’s operational continuity, regulatory posture, and reputation in the marketplace.
As phishing tactics become more targeted and harder to detect, commercial banks must reframe the conversation. This threat is not a problem that technology alone can solve. It requires an enterprise-wide strategy that integrates behavioral awareness, adaptive technology, regulatory intelligence, and cross-industry coordination.
