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Bottomline ranked best-in-class for
vendor stability.

Bottomline ranks best in class for Vendor Stability in Aite-Noverica Group’s Matrix Evaluation of Payment Hub Vendors 

“This is due to footprint, servicing, time in the market, percent of recurring revenue, and positive feedback and ratings from extensive client reference inputs.”

The report compares leading payment vendors’ offerings and strategies, recognizing specific vendors for their strengths in critical areas to help financial institutions select new technology partners.

As the complexity of the payments landscape increases and business end users demand more advanced technology, infrastructure considerations become the foundation of all future initiatives and enhancements.

Selecting a technology partner or partners to assist on a payments modernization journey is an important decision for FIs. Even the largest global FIs leverage technology providers. Understanding the vendor options in the market is a key step in this process.

This Impact Report explores some key trends within the payments hub and infrastructure market. It discusses how technology is evolving to address new market needs and challenges. This report also compares and contrasts the leading vendors’ offerings and strategies, and highlights their primary strengths and challenges. Finally, the report recognises specific vendors for their strengths in critical areas to help FIs make more informed decisions as they select new technology partners.

Leveraging the Aite Matrix, a proprietary Aite-Novarica Group vendor assessment framework, this Impact Report evaluates the overall competitive position of each vendor, focusing on vendor stability, client strength, product features, and client services.

The following criteria were applied to develop a list of vendors for participation:

  • Vendors had to have at least three bank clients live or in the process of implementing the solution that could be utilised as customer references
  • Vendors had to complete the Aite-Novarica Group Matrix RFI questionnaire
  • Vendors had to provide a demo of the solution

Participating vendors were required to complete a detailed product RFI composed of qualitative and quantitative questions, conduct a minimum 60-minute product demo, and provide active client references.

"No FI is safe from market pressures, nor can it sustain long-term growth or portfolio stability without updating payment infrastructure and tools."

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Kiatnakin Phatra Bank builds operational resilience through SaaS-based SWIFT payment solution

The SaaS-based Universal Aggregator provides a seamless, single access point to multiple payment networks, systems and infrastructures. By offering a fully accredited SWIFT Service Bureau, Bottomline has helped Kiatnakin Phatra Bank transition from their on-premise managed server to Bottomline's SaaS solution.

Customer success story
BT legal 108

EastWest Bank successfully migrate to PhilPaSS Plus, enabling the bank to receive and send data rich ISO 20022 messages

Bottomline delivered a seamless transformation, reusing the current EastWest Bank messaging format and transforming messages back and forth to ISO 20022, without human interaction. The solution bridges the technical gap between the previous SWIFT MT format to enable communication over the new SWIFT InterAct PhilPaSS Plus network.

Customer success story

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