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Connect more of your processes with one coordinated suite.

Even when forms are electronic, staff still have to re-enter the same data, chase down missing signatures, and reconcile documents by hand. And when primary systems go down, those gaps can send staff and patients back to paper. Bottomline connects form-driven workflows so patient data is more complete and usable, feeding into downstream health information systems.

eCapture Powered by Logical Ink®

Capture information as discrete data, signatures, photos, and annotations wherever care happens, and route it into your EHR, HIS, and ECM systems.

PreCapture & Identity Capture

Extend eCapture before the visit. Patients complete forms remotely, and Identity Capture adds photo ID, insurance, and selfie capture to support identity verification.

 

MedEx®

Staff pick the right patient and packet, with known information prefilled for verification. MedEx keeps registration moving even when the EHR is unavailable.

 

Transform®

Design, generate, and deliver the forms, labels, wristbands, and documents every workflow requires—independently or as MedEx's output engine.

Built to solve the workflows around the form.

Capture information once.

A form only helps if what's captured is usable afterward.

  • Captures fields, photos, diagrams, and annotations as structured data.
  • Signatures include automatic date and time stamps.
  • Visual validation catches incomplete or unsigned forms.
  • Supports Health Level Seven (HL7) integration and single sign-on (SSO) access across EHR, HIS, and ECM systems

Reduce wait times and friction.

Time saved before the visit should carry through to registration and care.

  • PreCapture sends forms by email or text for completion at home.
  • Patients can start on one device and finish on another.
  • MedEx prefills known information instead of asking twice.
  • PreBoard supports onboarding for new patients.

Maintain continuity — even when systems are down.

Outages shouldn't mean improvising on paper.

  • MedEx receives scheduled patient data on a defined cadence.
  • Staff keep selecting patients and packets when the EHR is down.
  • Transform can still print critical forms, labels, and wristbands.
  • Supports both scheduled and unscheduled downtime.

Standardize without replacing.

Forms and output vary by facility—governing that shouldn't take custom development.

  • Transform Designer edits forms and templates without custom coding.
  • Business rules control content, barcodes, logos, and signatures.
  • Supports both clinical output and back-office documents.
  • Modular adoption—start with the workflow that needs it most. 

Partners

Built to integrate, secure, and scale on your terms.

HL7-ready

and integrates with your EHR, HIS, and ECM environments.

SSO + audit logs

provide secure, auditable workflows for compliance review.

Modular adoption

allows organizations to start with the area of greatest need and expand over time.

Get all the details.

Explore how eCapture — including PreCapture and Identity Capture — works with MedEx and Transform to connect patient information across pre-visit, registration, point-of-care, document output, and downtime workflows. Our clinical healthcare solutions overview explains how each product works together to improve form-driven workflows inside your organization.

Download the Overview

Frequently Asked Questions

01
What are Bottomline's clinical healthcare solutions?
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What are Bottomline's clinical healthcare solutions?

Our suite of clinical healthcare solutions are a coordinated set of products that work together to make it simpler and more efficient for healthcare organizations to manage the forms-driven patient information workflows surrounding the EHR. They help capture patient information and signatures, assemble and deliver the appropriate forms, generate printed and electronic documents, and route completed information into downstream systems.

02
Do Bottomline clinical healthcare solutions replace our EHR?
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Do Bottomline clinical healthcare solutions replace our EHR?

No. Bottomline does not replace the EHR, health information system (HIS), or enterprise content management (ECM) system your organization relies on. Instead, it extends those investments into workflows that might otherwise depend on disconnected applications, static documents, scanning, manual data entry, or paper-based fallback processes.

03
Which products make up the suite?
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Which products make up the suite?

The suite is built around three core product families: eCapture Powered by Logical Ink, MedEx, and Transform. PreCapture and Identity Capture extend eCapture with remote form completion, new-patient onboarding through PreBoard, and guided capture of photo IDs, insurance cards, and a patient selfie.

04
How can these solutions improve the patient experience?
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How can these solutions improve the patient experience?

Patients can complete routine forms before arriving, verify prefilled information instead of entering it again, and continue forms across supported devices without losing their progress. This can reduce the time patients spend completing paperwork and repeating information during registration and care.

05
What happens when our EHR is unavailable?
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What happens when our EHR is unavailable?

MedEx can receive scheduled patient information from the primary system at regular set intervals, allowing staff to continue selecting patients and assembling the appropriate packets. Additionally, Transform can generate and print critical forms, labels, and wristbands when the normal electronic path is unavailable.

06
Can Bottomline integrate with our existing healthcare systems?
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Can Bottomline integrate with our existing healthcare systems?

eCapture supports healthcare standards including Health Level Seven (HL7) and integrates with most major EHR, HIS, and ECM environments. Forms can also be embedded into existing EHR, ECM, and patient portal workflows.

07
Do we need to implement the entire suite at once?
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Do we need to implement the entire suite at once?

No. The suite supports modular adoption, allowing your organization to begin with the workflow which has the greatest need and expand into additional capabilities over time.

08
Can patients complete forms and submit identification before their visit?
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Can patients complete forms and submit identification before their visit?

Yes. PreCapture allows patients to complete forms remotely through a link delivered by email or text. When paired with Identity Capture, patients can also submit a photo ID, insurance card, and selfie before their visit so that information is ready for staff ahead of registration.

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Reach out to learn more about how our AP solutions can help you achieve better outcomes.

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