Welcome to Partner Matters - your regular update designed to keep Bottomline partners informed, enabled, and opportunity‑ready. Each edition brings together the insight, updates, and resources that matter most to your business, spanning both banking and corporate payments. From market and regulatory developments to product innovation, partner stories, and practical tools, Partner Matters is designed to support confident customer conversations and help you turn insight into opportunity across your Bottomline portfolio.
Rethinking Bank Partnerships: The Rise of Ecosystem Collaboration
As payments ecosystems grow more complex, traditional one‑to‑one bank partnerships are giving way to more collaborative, multi‑party models. In a recent interview with Lisa Farmer, Director of Partnerships and Bank Channels at Bottomline, we explore how ecosystem‑driven collaboration is reshaping bank partnerships - enabling greater innovation, resilience and customer value across payments, cash management and financial messaging. Read Rethinking bank partnerships: the rise of ecosystem collaboration to gain practical insight from Lisa on what this shift means for banks and their corporate clients, and how the right technology foundations can help organisations thrive.
Navigating VoP Implementation: SEPA Instant Payments – Practical Solutions PSPs for Non-euro Countries
The SEPA Instant Payments Regulation (IPR) Phase 2 introduces mandatory Verification of Payee (VoP) for PSPs across non-euro SEPA countries. While this enhances fraud prevention and customer trust, it also brings significant operational and technical challenges. This webinar with Frans C. van Beers - Chairperson EPC Verification of Payee Rule Book Task Force and Senior Policy Consultant at the Dutch Payments Association will provide actionable strategies to overcome these pain points, share best practices, and explore industry insights for a smooth transition.
ISO 20022-Enabled Customer Case Management: The Final Hurdle to Overcome in Achieving Payments Modernisation
The payments industry is poised for positive change across the whole ecosystem. While cross-border transactions have become faster and more transparent, the processes for handling exceptions and investigations (E&I) remain stuck in the past and are dominated by manual workflows and outdated messaging formats. This inefficiency is about to end. Swift’s introduction of ISO 20022-enabled Case Management represents a transformative leap toward automation, standardisation, and operational resilience.
U.K. and EU Regulatory Outlook 2026: Governance, E-invoicing, and (More) ISO 20022
Welcome to 2026, when financial governance in the U.K. and EU is tightening, data standards are hardening, and verification at the point of payment is changing how corporates think about everything from ISO 20022 data to rising instant B2B payments.
The payoff for those who get ahead of it all is straightforward: fewer errors, lower fraud, faster reconciliation, and higher confidence in instant payments, according to Bottomline’s Richard Ransom during a recent interview about the outlook for 2026.
How Banks and NBFIs Can Maximise Liquidity and Achieve Real-Time Cash Visibility
In a 24/7/365 payments environment, liquidity management has moved decisively into the strategic spotlight. For banks and non-bank financial institutions (NBFIs), the ability to act confidently on cash positions in real time underpins operational resilience, regulatory rigor, and competitive advantage. Yet many financial institutions (FIs) continue navigating this new reality with legacy infrastructure, manual processes, and fragmented systems, restricting visibility.
These challenges were explored during the recent Techsommet virtual event, Reimagining Treasury Management, where Craig Jeffery, Founder and Managing Partner at Strategic Treasurer, together with Leo Gil, VP of Product Management for Treasury Solutions at Bottomline, dug deep into how banks and non-bank financial institutions (NBFIs) can maximise liquidity while improving cash visibility.
Cutting Through the Chaos: Taking Control of Your Business Payments
Payments complexity continues to grow, and many finance teams are still battling fragmented systems, manual processes, and rising operational risks. Research from National Technology News shows that only 11% of organisations have automated more than 90% of their finance processes. This highlights just how much potential remains untapped in the office of the CFO.
Gain practical insights into reducing fragmentation, embracing digital innovation, and building a payments environment that’s fit for the future.
Social Spotlight
If you like staying on top of what’s happening in payments, our LinkedIn page makes it easy. We share regular updates on the trends and regulations shaping the industry, here in the UK and across the globe. Plus blogs, podcasts and quick explainers you can dip into whenever you fancy. Minimal jargon, zero hard sell - just clear, useful insight to help you navigate a fast‑moving space.
…and thank you!
We’re here to support you in turning insight into opportunity. If you’d like to discuss any of the topics in this newsletter, explore new opportunities, or access partner resources, please reach out to your Partner Account Manager or contact us at PartnerMattersEMEA@bottomline.com. Thank you for your continued partnership - we look forward to building on our shared success.