IHEEM move to 100% paperless Direct Debit mandates

IHEEM has enabled a better user experience for its members and has improved overall efficiency in how collections are made.

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IHEEM wanted to move away from its time-consuming manual processes and move to 100% paperless Direct Debit mandates as part of a cloud-first strategy.

Bottomline PTX Managed Service allowed IHEEM to radically change how it managed the end to end Direct Debit lifecycle by allowing them to:

Move to 100% paperless Direct Debit mandates

Ensure GDPR compliance for sensitive banking data

Provide a smoother sign up process for enhanced user experience

IHEEM now benefits from paperless Direct Debits, which enables a better experience for its members and has improved overall efficiency in how collections are made.

Watch the customer success story to discover how IHEEM made the move to automated payments in the cloud, keeping within tight deadlines and minimal disruption to its customers.

"My favourite feature of PTX is the sheer simplicity it brings to accurate and timely Direct Debit collections. This contributes to saving a significant amount of time that would normally have been spent on administration.”

Learn more about IHEEM's journey with Bottomline PTX

IHEEM wanted to move away from its time-consuming manual processes and move to 100% paperless Direct Debit mandates with PTX.

IHEEM Customer Journey

View success story

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