Digital Banking IQ®

Engagement Optimizer for Digital Banking IQ

• Serves customers proactively through automatic task creation based on customer activities.

Identifies your highest value customers and opportunities to grow and deepen those relationships.

Eliminates the need to request custom reports from internal data analytics teams.

Identifies how your most valuable customers are using your digital banking solutions.

Predicts how customers are likely to behave in the future via machine learning and AI models.

Monitors customer engagement at a deeper level via transactional user behavior.

Allows users to track and manage in real-time the key drivers of value during M&A scenarios.

Digital Banking IQ for Payments and Cash Lifecycle Management

• Supports a multitude of services including remote deposit capture, business billpay, seamless sign-on and more
• Enables a faster payments ecosystem with real-time payments, same-day ACH and embedded fraud protection
• Locks out payment fraud through deep layers of security integrated within the customer cash
  management experience
• Scales to handle account and transaction growth, sophisticated entitlements and multiple workflows along with specialized reports
• Builds trust and reinforces business value via bank-specific branding

Digital Banking IQ for Security and Compliance

• Prevents high-risk transactions to protect both your business and customers
• Detects suspicious activity before financial transactions occur such as via online web monitoring
• Resolves and documents cases efficiently and accurately
• Maintains and evolve security controls as payments volumes grow
• Meets compliance requirements