Did You Know?

Over 750,000 accounts were opened online with Bottomline in the last 12 months.

Digital account opening

  • Omni-product retail and small business customer journeys, supporting a multitude of banking offers, including deposit and lending products
  • Mobile-first design, optimizing digital sales and conversion rates
  • Innovative workflows allowing bank customers to start, continue and finish applications in any channel in minutes
  • A personalized banking experience for business customers including comprehensive digital disclosure and multi-signer support
  • Embedded intelligence to identify customers at risk of churn, follow up on abandoned applications and improve cross-sell 
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Discover the ROI of online
account opening

Survey findings from FI professionals on where they stand in the adoption of digital account opening and benchmarks for ROI.

The ROI of Digital Account Opening

VIEW THE Research report
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Digital retail customer onboarding

  • Seamless and secure funding utilizing biometrics and passcodes for Apple Pay, Google Pay or ACH
  • Digitally sign agreements and disclosures
  • Seamlessly integrate into your core and online banking platforms
  • Enables the onboarding into additional products such as debit cards and checks

Digital Commercial Customer Onboarding

  • Powerful for large corporates, simple for small businesses, and easy for financial institutions
  • Custom forms configured for your products and services
  • Embedded business logic and business process automation
  • Full transparency into the onboarding process
  • Customizable analytics to help monitor and improve onboarding team efficiency

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Why Digital Banking IQ for Customer Engagement?

15x

higher new account
volume in 2 years

22%

increase in application
conversion rates

30%

increase in auto-approved applicants

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Identity verification

  • Complete identity data, including a full file of online and social data, to reach previously untapped markets — including the credit-invisible and millennials.
  • Built-in machine learning, applied intelligence and dynamic rule setting
  • Anomaly detection with real-time monitoring and pattern recognition across hundreds of financial institutions
  • Multi-layered solution integrating a variety of best-in-class third-party authentication providers
  • Continually measure success of the risk and fraud strategy and optimize on the fly

Banking relationship management

  • Give your banking teams a relationship management solution that is easy to use and responsive for any device 
  • Boost the efficiency of your relationship managers by streamlining lead and referral management
  • Fuel your digital transformation and adoption by unifying your data in a single customer view   
  • Create and orchestrate personalized campaigns and onboarding sequences to ensure a superior, onmi-channel customer experience
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Why Bottomline?

Super-Regional Bank Sees Significant New Customer Growth After Nationwide Digital Expansion

The bank understood it would be challenging to make a splash in untapped and competitive markets. For this reason, the bank developed a brand new digital product bundle that, along with supporting marketing campaigns, would be unique enough to stand apart from other offerings in that space. 

Find out how one bank achieved a 43% YOY increase in online applications with Bottomline.

Download Success Story

Explore the Digital Banking IQ platform

From actionable insights to faster onboarding, the Digital Banking IQ platform is the leading intelligent engagement solution for banking and payments.

Insights and Analytics

Digital Banking IQ for Insights and Analytics

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Unify data sources across your organization and deliver actionable insights that are based on a deep understanding of your customers’ needs.

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Insights

Payments and Cash Management

Digital Banking IQ for Payments and Cash Management

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Unify your commercial customer experience and strengthen payments and cash management services via a platform featuring rich UI and UX capabilities, machine learning and artificial intelligence.

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Payments

Fraud and Financial Crime Management

Digital Banking IQ for Fraud and Financial Crime Management

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Gain security and peace of mind with risk and fraud solutions, offering unparalleled protection from fraud and financial crime, while helping banks comply with regulations. 

Learn More
Secure

GET IN TOUCH

Want to learn more about Bottomline's digital banking solutions?

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+1 (800) 472 1321

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