Engagement Optimizer Suite For Digital Banking IQ^®

Serve customers proactively through automatic task creation based on customer activities.

Identify your highest value customers and opportunities to grow and deepen those relationships.

No need to request custom reports from internal data analytics teams.

Understand how your most valuable customers are using your digital banking solutions. 

Predict how customers are likely to behave in the future via machine learning and AI models.

Monitor customer engagement at a deeper level via transactional user behavior.

Merger IQ^TM level reporting allows users to track and manage in real-time the key drivers of value during M&A scenarios.

Explore the Engagement Optimizer suite

Bottomline’s Engagement Optimizer Suite for Digital Banking meets your evolving needs through pre-packaged reports at different subscription levels that range from a free set of basic user and transactional system reports to more advanced and intelligent subscription levels that utilize machine learning-based predictions and “next-best” product recommendations.

If your organization is currently going through a merger, or plans to in the near future, Engagement Optimizer’s M&A specific reporting package, Merger IQ™, provides the insights to enable banks and credit unions to navigate the challenges associated with mergers and acquisitions. From levels of customer engagement, to identify churn risks or upsell opportunities, including cash management customers' login activities and usage of other services within online banking, this package mitigates risk while empowering financial institutions to support and grow existing and new customer relationships, throughout the merger and acquisition process — from announcement to post-conversion.