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What We Do
Since 1989, Bottomline has been modernizing global business payments with connected solutions for more than 800,000 financial institutions and businesses in 92 countries.
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Who We Serve
Our Company
Where expertise and technology meet to deliver unprecedented value to claims legal programs.
Managing legal expenses can be a daunting task for in-house claims teams, especially when dealing with multiple law firms operating in diverse jurisdictions across hundreds of cases, each with its unique complexities and potential volatility.
Bottomline’s Legal Spend Management program provides a unified solution to consistently control spend, increase efficiency, and deliver actionable insights that enable our customers to improve decision-making and results.
Our solution delivers our clients substantial cost savings, typically 6% to 10%, based on their specific program goals. We collaborate to establish legal billing guidelines aligned with industry standards and our software ensures adherence to these guidelines, automatically flagging and adjusting any infractions, maximizing savings.
Our premium analytics empower customers to transform from reactive to strategic value drivers in their claims organization. Unlock invaluable insights through versatile dashboards covering case trends, firm comparisons, litigation phases, case watch lists, and more.
In today's fast-paced business environment, time is critical. Our Legal-X software and Expert Bill Review teams deliver a significant reduction in legal invoice review time. This enables your team to focus on high-value work, strategic decisions, and organizational success.
Legal Expenses are one of the highest costs in any insurance program. Your claims team or third-party administrator does the best they can to manage those costs, but let’s face it – they’ve already got their hands full just trying to stay ahead of the claims lifecycle. Plus, monitoring professional services requires a significant amount of time and a certain expertise. It’s hard to know what to look for unless you’ve had the appropriate training and experience.
We've created a four-part e-book series to assist claims teams in evaluating their legal spend management programs. Whether you're in the process of implementing one or already have it in place, ensuring it delivers the desired results is crucial. We believe this information will prove valuable in your quest for effective legal spend management.
In book 1 of 4 learn the 4 essential questions every claims legal team needs to ask itself to know if a legal spend management program is right for your organization.
In book 2 of 4 learn how to predict the value of a legal spend management program so you can build the business case for implementing one.
In book 3 of 4 learn the 9 essential items you need to consider when evaluating your potential legal spend management vendor
In book 4 of 4 learn the 6 pillars of success you should follow to have a strong implementation and foundation for your new legal spend management program.
Sr. Vice President, Claims & ICS, Top 15 property/casualty insurance group
There is no upfront cost to customers who chose Bottomline LSM making it a safe, low-risk option for claims programs.
We do not charge for implementation because we are 100% sure that your spend management program will succeed.
Your assigned Bottomline Client Advisor will be dedicated to ensuring the success of your spend management goals infinitum.
Our customer support teams consistently record NPS scores that are more than double the industry average.
Over 80% of our support calls come from law firms, and with over 14K total firms using Legal X, your firms will already be familiar with our solution.
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