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Asked to enroll in the Paymode network to get paid? No problem!

 

Our enrollment team is ready to help, just complete the form to request enrollment assistance and our team will reach out.

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Common Questions about Paymode Payments

What is the fee to receive payments through Paymode?

Paymode fees are displayed during the enrollment process. You’ll see them in the Terms of Service.

How will I be paid?

Paymode will send you an email with your customers’ preferred payment method and enrollment code. For more information, please visit our Premium ACH and Virtual Card pages​.

 

Why am I being asked to use Paymode?

Your customer has joined the Paymode network to streamline their payments to suppliers like you. They're achieving better efficiency, security, and flexibility for their business, but an important part of their decision was also ensuring that you have access to better security, faster reconciliation, and other valuable accounts receivable tools like scheduled reporting and invoice delivery.

Where do I find my enrollment code?

If one of your customers is asking you to join the network or receive payments through your existing membership, you will receive an email from Paymode that will contain the code.

Where do I enter my enrollment code?

You'll be prompted to enter the code once you start your enrollment. The best practice is to copy and paste that code from your Paymode email, but if you forget it, click on "Forgot code."  

If you do not have a code, a generic one will be generated for you at that stage of the enrollment process.

How are Bottomline and Paymode related?

Bottomline is a financial technology company offering payment solutions for businesses across the globe. Paymode is Bottomline's secure, US-based business-to-business payments network, which is used by your customers to pay suppliers like you.

Can I enroll if I don't have a customer paying me?

Yes, but you will not be able to receive payments until one of your customers is also using the Paymode network.

Who do I contact with questions?

If you need help with enrollment, please contact our Member Services team at 1-877-443-6944 (Monday–Friday, 8:00 AM–8:00 PM EST, excluding US bank holidays).