Explore Digital Banking IQ for Customer Engagement
Intelligent engagement platform for banking and payments
How our online account opening solution helps our customers
“We understand the value of offering our clients choices and enabling them to choose whatever option is most convenient for their particular situation. Providing a seamless approach to online account opening strengthens the relationship between the bank, our advisors, and customers.”
-Sherry Sitton, Former EVP of Operations and Technology
“We give members and potential members the chance to strike while the iron is hot. If they see an advertisement about membership, free checking, or a low loan rate, they don’t have to wait to visit a branch. They can open a new account, add checking, get a debit card, or apply for a loan online. We understand their busy lifestyles and we meet them where they are.”
- Chief Information Officer
“Bottomline’s Digital Banking IQ offered a feature set and user experience that was clearly superior to the competition. The Bank is now poised to win the treasury management fee income and core deposits of larger commercial clients while continuing to service our current base.”
The Bottomline difference
Bottomline accelerates your digital transformation via a comprehensive collection of digital account opening, onboarding and customer engagement solutions.
Combining the benefits of several market-leading technologies under one platform, our omni-channel solution is configurable to fit your financial institution’s unique needs.
- Trusted technology partner with 500+ online account opening implementations
- Built-in intelligence within the platform to deliver actionable insights throughout the customer journey
- 22+ out-of-the-box core integrations and flexible funding options
- Extensible platform with open API’s to meet evolving needs and integrations
- Multi-layered risk management solution, combining 10+ best of breed third party fraud detection and ID verification technologies
Learn more with these helpful resources
10 Steps to Growing Digital Account Opening Sales
One of the biggest myths in digital account opening is that online sales will automatically result once the technology is in place. However, according to reports from Javelin Research and Mercator Advisory Group, although 70% of consumers prefer opening an account online to visiting a branch, more than 60% of new accounts are still opened in person. That is a big difference between customer preference and actual experience.
Visit our partners at SmartPayments to read the full article.
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