Stronger intelligence
Enhanced collaboration between stakeholders by connecting all systems and data
Visualize relationships
Visibility and transparency to analyze relationships between entities under investigation
Record and replay capability
View screen of actual user behavior triggered by an alert
One system. One view.
Consolidate alerts from disparate sources into a single case centered around a suspect
Combat financial crime more efficiently and effectively with powerful enterprise case management tools
Increase productivity with smarter workflows across teams
Help investigators see their to-dos with dashboards that display cases awaiting approval, open cases by severity, upcoming and overdue reminders and more. Pre-configure workflows to match organizational requirements, establish priorities, assign caseloads and help users meet deadlines. Bottomline's ECM enables collaboration and eliminates investigative rework with information from various systems centralized in one place.
Investigate alerts with all relevant case information
Easily convert alerts from Internal Threat Management, Secure Payments, or other existing 3rd party systems into cases, pulling in all associated information automatically. Or open new cases from scratch. Users can work through every incident quickly within a single interface with tools like visual link analysis (VLA) that shows the relationships between alerts, cases, accounts, customers, and all other entities in one view.
Case management essential for risk management
Relieve the burdens of maintaining compliance by eliminating manual processes and checking the box on mandatory workflow steps and reporting requirements. Bottomline's ECM consolidates siloed alerting engines (e.g., disputes and complaints management) and automates SAR filing and STR validation workflows. With Record & Replay, capture vast user activity with robust audit trails within the platform. Also, get real-time screen-by-screen user activity across all business applications, including Bottomline's ECM, which can gather evidence admissible in courts of law around the globe.
Start protecting your organization today with no-code configuration
Investigate alerts with all relevant case information at your fingertips
- Easily convert alerts from Internal Threat Management, Secure Payments, or other existing 3rd party systems into cases, pulling in all associated information automatically. Open new cases from scratch.
- Users can work through every incident quickly within a single interface with tools like visual link analysis (VLA) that shows the relationships between alerts, cases, accounts, customers, and all other entities in one view.
Increase productivity with smarter workflows across teams
- Help investigators see their to-dos with dashboards that display cases awaiting approval, open cases by severity, upcoming and overdue reminders and more.
- Pre-configure workflows to match organizational requirements, establish priorities, assign caseloads and help users meet deadlines.
- Enable collaboration and eliminate investigative rework with information from various systems centralized in one place.
Comply with regulatory guidelines
- Automate SAR filing and STR validation workflows
- Consolidate siloed alerting engines (e.g. disputes and complaints management)
Comply with regulatory guidelines
- Get real-time screen-by-screen user activity across all business applications, including ECM, with Record and Replay, gathering evidence admissible in courts of law around the globe
- Capture vast user activity with robust audit trails within the platform
Enterprise Case Management Vendor Comparison Matrix
Finding the enterprise case manager for your organization’s needs and wants is not only an exercise to see what fits best today, but also what fits best for tomorrow’s growth!
