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What Charities are Facing

The charity sector is supporting communities nationwide, but rising costs, increasing demand and tighter regulation are creating significant pressure.

Common challenges include:

  • Manual processes that slow donations and disrupt cash flow
  • Increasing regulatory pressure and more compliance demands
  • Pressure to digitise payments without the right systems to support it
  • Evolving and complex fraud threats that require stronger protection

Bottomline connects banks, payment schemes and finance systems in one secure platform – so charities can modernise payments simply, for a regular and predictable cash flow.

Optimise Donations

Grow your fundraising with a full suite of receivables automation options your supporters can trust and easily use.

See, Optimise and Forecast Your Cash

Get a real time view of your cash position so you can plan confidently, budget better and avoid surprises.

Make Payments Efficiently, Accurately and Securely

Make payments without needing to store account details, supported by Confirmation of Payee built-in to tackle fraud.

“Bottomline plays a key role in helping to move donors on to Direct Debits. This is vital for our long-term fundraising growth, as it gives the charity a more stable source of income.”

Mark Wooton, Senior Supporter Services Officer, Parkinsons UK

Benefits

Charity Teams Win with Bottomline

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Increase donations

Give supporters flexible ways to pay – and reduce friction that stops smaller, predictable gifts

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Improve efficiency

Automate admin tasks so your team can focus on donors

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Reduce fraud exposure

Built in Confirmation of Payee helps prevent misdirected or fraudulent payments

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Improve cash flow

Set up payment plans so supporters can give consistently, without financial strain

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Simplify reconciliation

Use common references and automated links to streamline payment tracking

Case Study – Parkinson’s UK

The Challenge

Their team needed a more efficient way to  manage Direct Debits. Outdated software was slow and  offered limited visibility – leading to errors and extra work.

The Solution

Bottomline’s Bacs-approved software modernised the Direct Debit process. The cloud-based solution saved time, improved efficiency and enhanced visibility over collections.  

Read the Full Case Study

The Results

A seamless transition to an intuitive, easy-to-use platform.. Faster error resolution, fewer costly rejection fees and real time dashboard updates confirming Bacs submissions.

Clear visibility and stronger control over your cash flow

Secure and compliant with industry leading security

Cloud-based platform with flexible access and ease of use

Testimonials

Feedback from Customers

The PTX dashboard gives us an immediate visual confirmation that the Bacs submission was successful. It eliminates guesswork as we can see very clearly which donor we have claimed from and when. We now have far greater visibility over our Direct Debits than ever before.

Donna Riyani, Senior Supporting Services Officer, Parkinson’s

“Bottomline’s solution plays a key role in helping to move donors on to Direct Debits. This is vital for our long-term fundraising growth, as it gives the charity a more stable source of income.”

Mark Wootton, Senior Supporter Services Officer, Parkinson’s UK