What We Do
Since 1989, Bottomline has been modernizing global business payments with connected solutions for more than 1M financial institutions and businesses in 92 countries.
Securely and efficiently manage funds disbursements
For Businesses
Streamline the collection and management of single and recurring payments
Direct submission and processing of your UK bank payments for payables and receivables
Centralize and automate all your payment creation, controls, and submissions
Comprehensive connectivity to Swift and other domestic and global financial messaging networks
For Banks & Financial Institutions For Businesses
Convert legacy financial message formats to modern message standards
For Banks & Financial Institutions
Easily view analytics of financial messages with central repository
View, optimize, and forecast your cash position with all accounts connected in one solution
Combat payment fraud and evolving threats in real-time with a SaaS solution that helps you stop fraud before it happens.
Identify unusual behaviour from insiders or intruders before their high-risk activities disrupt your business.
Reduce fraud and errors through digital account verification
Efficiently screen transactions to identify and manage sanctions risk
Explore the enterprise-wide alert and case management system for creating and managing alerts and cases of suspicious activity and filing suspicious activity reports (SARs).
Who We Serve
Our Company
All Resources
Payments Connect September
Independent analyst recognition highlights Bottomline's continued leadership in detecting and preventing insider threats.
Bottomline has been named a Leader in the QKS Group Spark Matrix™ for Internal Fraud Risk Management for the sixth year in a row! This recognition reflects our continued work helping businesses spot, stop, and investigate insider fraud and employee misconduct with greater confidence.
As internal fraud threats move quickly, businesses and banks need smarter ways to detect risk, monitor employee activity, and investigate suspicious behavior. Bottomline’s Internal Threat Management (ITM) solution brings together real-time monitoring, behavioral analytics, and employee activity oversight to help teams:
The resilience challenge facing payments leaders has fundamentally changed. Cyber-attacks can isolate core systems. Economic shocks compress liquidity timelines. Rail outages expose hidden dependencies. Geopolitical events can make entire regions inaccessible at once.
Regulators expect institutions to demonstrate resilience beyond documented plans. Customers expect payments to clear regardless of circumstances. And boards expect confidence that the most severe scenarios have been considered and prepared for.
Join Accenture, Payments:Unpacked and Bottomline as they address the uncomfortable but necessary question: What happens to payment operations when the assumptions behind traditional Disaster Recovery are no longer applicable?
Watch On-Demand Deep-Dive
A New Era of Payments Connectivity Starts Here
The payments landscape is becoming increasingly complex, placing growing operational, compliance and security demands on banks and financial institutions. To stay competitive, organisations need a smarter way to manage connectivity, compliance, fraud prevention and operational resilience, while building a foundation for future innovation through AI, automation and richer payments intelligence.
Global Pay Connect brings these critical capabilities together in a single, AI-powered SaaS platform, helping banks simplify operations, reduce costs and stay ahead of change.
Designed to connect to traditional, real-time and emerging payment networks, Global Pay Connect streamlines financial messaging, automates workflows and provides the visibility and control needed to manage payments with confidence.
With Global Pay Connect, you can:
Ready to modernise your payments infrastructure? Discover how Global Pay Connect helps financial institutions move faster today while preparing for tomorrow's opportunities.
As the payments industry approaches the November 2026 Swift Standards Release, financial institutions face a critical shift from format compliance to operational readiness. Two of the most impactful changes - mandatory structured address adoption and the introduction of Case Management for investigations - will redefine how payments are processed, validated, and resolved.
This webinar will provide a clear, practical overview of what these changes mean for banks, payment service providers, and corporates, and how to prepare effectively in the months leading up to the deadline.
Watch On-Demand Read the Blog
In today’s fast-moving financial landscape, banks and non-banking financial institutions face mounting pressure to deliver secure, compliant, and seamless payment experiences - both domestically and globally. Join us for an in-depth session on how to achieve complete connectivity and layered protection across the entire payments lifecycle.
This webinar with Deloitte and Coop Pank as they explore the fraud-management process across the payments lifecycle - from initiation and validation through to screening, investigation, and ongoing monitoring. We’ll discuss practical approaches to strengthening controls, improving decisioning, and reducing risk while maintaining a smooth customer experience.
Watch a fast-paced, on-demand demo on how modern fraud prevention tools can help financial institutions act quickly when every second counts.
Fraud is moving faster and thriving in the gaps between systems and channels. This recording captures the energy of the live session with a practical look at how a more connected, intelligence-driven approach can help your team identify risk sooner, respond with confidence, and protect the payment experience.
Watch Now
From secure connectivity to intelligent fraud prevention, see how our integrated capabilities help financial institutions optimise the entire financial messaging lifecycle.
At EBAday in Copenhagen, Edward Ireland, Product Director, Bottomline discussed the upcoming structured fields deadline in November with FinextraTV. Ireland described it as a struggle and as 'the ongoing ISO 20022 story', explaining how organisations need to have a higher level of detail than ever before and each year feels like a new challenge to face. Ireland described the structured fields as a critical priority within the wider ISO story, and how banking customers are more suspicious and uncertain about the ability to meet the November deadline, than the banks themselves. He also provided clear definition behind the updates to Exceptions and Investigations.
Book a 1:1 Strategy Workshop at Sibos 2026
Visit us on Stand #I067
The Sibos 2026 annual conference opens September 28 at a decisive moment for the payments industry. Fraud pressure is intensifying. Banks must prove the return on years of ISO 20022 investment. AI has to move from pilots into production. Cross-border payments face higher expectations for speed, cost and transparency. Corporate customers expect real-time visibility, smarter validation, and practical access to emerging technologies.
That makes this year’s Swift conference more than deadlines. The bigger question is whether financial institutions can turn modernization into measurable gains in fraud prevention, operational resilience, customer experience, and payment economics.
Monday, 28 September from 10:30 – 11:00, Exhibitor Hall 1
What does end-to-end payment security really look like when fraud can occur at any point across an increasingly real-time, cross-border, and API-driven payments ecosystem and how can institutions protect every stage without slowing the flow of money?
Wednesday, 39 September from 15:45 – 16:30, Conference Stage 4
What happens to payment operations when the assumptions behind traditional Disaster Recovery are no longer valid - and where can AI materially change the outcome?
Thursday, 1 October from 09:30 – 10:15, Sibos Main Stage
With payments getting faster, cyber-attacks are becoming more frequent, sophisticated, automated and multi-vector. Does this mean we need to slow down the global movement of money to make it safer, or is there an alternative?
Find Out More
The easiest way to contact us is through the Customer Care Portal.
We're always here if you need our help. Contacting us through the Customer Care Portal means you'll get assigned a ticket number and you can keep an eye on ‘live’ progress. Of course, we're at the end of a phone too, but you'll get access to the portal 24/7.
