What We Do
Since 1989, Bottomline has been modernizing global business payments with connected solutions for more than 800,000 financial institutions and businesses in 92 countries.
Securely and efficiently manage funds disbursements
For Businesses
Streamline the collection and management of single and recurring payments
Direct submission and processing of your UK bank payments for payables and receivables
Centralize and automate all your payment creation, controls, and submissions
Comprehensive connectivity to Swift and other domestic and global financial messaging networks
For Banks & Financial Institutions For Businesses
Convert legacy financial message formats to modern message standards
For Banks & Financial Institutions
Easily view analytics of financial messages with central repository
View, optimize, and forecast your cash position with all accounts connected in one solution
Combat payment fraud and evolving threats in real-time with a SaaS solution that helps you stop fraud before it happens.
Identify unusual behaviour from insiders or intruders before their high-risk activities disrupt your business.
Reduce fraud and errors through digital account verification
Efficiently screen transactions to identify and manage sanctions risk
Explore the enterprise-wide alert and case management system for creating and managing alerts and cases of suspicious activity and filing suspicious activity reports (SARs).
Who We Serve
Our Company
All Resources
When a Direct Debit fails, the reason behind it matters. Exceptions Management lets you define smart, rule‑based actions for ARUDD codes.
Examples include:
This enables a predictable, controlled collections process that reduces manual intervention.
When a failed Direct Debit can’t be retried — or when timing is critical — PTX provides fast, secure settlement paths through:
You can offer one or both, depending on customer preference and cost considerations. (A PTX subscription is required for each payment method.)
Research shows 41% of payers avoid contacting a business after a Direct Debit failure. So emailed links give your customers convenience and choice, reducing friction and allowing them to resolve missed payments privately, quickly and without uncomfortable conversations.
Embedded payment links make it easy for customers to pay — and easy for you to monitor progress.
With alternative payment links you gain:
These insights shorten followup cycles and support sharper decision‑making.
Bottomline Direct Debit Management brings all your Direct Debit processes together — and this now includes failures, reasons and the alternative payment attempts.
You benefit from:
This gives finance teams confidence and clarity over every failure event and every recovery action. And gives them time back to focus on more strategic activity.
For your Organisation
For your Customers
