Open Banking Expo Awards 2021

Bottomline is honoured to be the winner for Best Banking- as- a-Service Solution for our Confirmation of Payee solution.

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CoP Winner
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video time: 01:27 video title: Confirmation of Payee Overview

Provide peace of mind that payments are going to the correct beneficiary

Confirmation of Payee (CoP) is an industry-wide response to combat APP fraud in the UK and reduces the ways that fraudsters can dupe anyone into sending authorised payments into criminal accounts. 

There are numerous ways we can be deceived into sending what we think is a genuine payment. For example, victims may receive a call from a fraudster, claiming to be from their bank, informing them that their account has been compromised and asking them to quickly transfer large sums of money, unbeknown to the victim, into the criminal’s account. Not just limited to calls, APP fraud can also take place via emails and social media. 

CoP acts as a ‘Name Checking Service’, and allows the payer to check whether the name they’ve been provided matches the account number and sort code. This helps reduce APP fraud and payments from being accidentally sent to the wrong account due to human error.

How Bottomline Confirmation of Payee works


Save time

Simple ‘switch on’ due to Open Banking credentials

Minimise hassle 

Compatible with any payment scheme via our SaaS-based, API driven solution

Easy integration

Full on-boarding support with access to our sandbox


Multi-year roadmap to cover evolving phases and new functionality

Flexible and transparent

Pay-as-you-go model with no capex or compliance overhead

Deep Expertise
Payments UK

Our solution can be offered as an overlay service to the following payment types on new and modified payees:

Faster Payments (mandatory, if CoP subscriber)

CHAPS transfers (mandatory, if CoP subscriber)

Bacs Direct Debits and Direct Credits (optional at this stage)

Customer Testimonials

Cashplus Bank

Richard Bastin | Chief Technology Officer

With the rising patterns of Authorised Push Payments (APP) fraud affecting the UK industry, Cashplus Bank wanted a robust technical solution, backed by deep market expertise and 24x7 support.  We are delighted to work with Bottomline who bring their Open Banking credentials and innovative matching technology together to deliver this primary objective of protecting our clients.  

Cashplus Bank logo


Marten Vill | Open Banking and API Product Manager

Using the latest SaaS technology to protect our customers' money is an important differentiator for us. We wanted to make sure we joined Phase 1 of CoP to immediately eliminate the rising losses in APP fraud in the industry, which rose to £479 million in 2020. 

LHV logo

The Access Bank UK

Bob Attwood | Head of IT & Operations

As a relationship bank, we want to make sure our customers are fully protected against the growing instances of APP fraud and also make it as simple as possible for our customers to send funds to us. Bottomline provides this out of the box with their CoP solution.

access bank logo

Confirmation of Payee:
Why it's important for your bank

This episode of the Payments Podcast we review how CoP is impacting not only the top 6 banks, but the challenger banks in the market, and where the future lies for this regulation.

Whether it’s a small tick, or a logo, the fact your bank confirms the sort code and account number match is as important for your payment as it is for them.

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video time: 22:40 video title: CoP: Why it's important for your bank

Payment Initiation Services (PIS) are provided by Bottomline Payment Services, who are authorized by the Financial Conduct Authority under the Payment Services Regulations for the provision of payment services with FCA registration number 616279.  

UK banks and others can now enroll

LONDON, UK (12 April, 2021) – Bottomline (NASDAQ:EPAY), a leading provider of financial technology that makes business payments simple, smart and secure, today announced that LHV and The Access Bank UK Ltd have signed up to the business’ cloud-based Confirmation of Payee (CoP) service to help combat APP fraud.

Bottomline Scales Its Confirmation of Payee Service for UK Banks

Read the Press Release


Want to learn more about Bottomline's fraud and financial crime management?

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