Reduce costs and get paid in seconds with faster and secure settlement plus no chargeback risk

With Pay Direct you get paid in minutes, directly from your customers’ bank account via the UK Faster Payment Service. Not only faster than other payment methods but up to 50% cheaper too.

With Pay Direct Open Banking payments, fraudulent chargebacks are a thing of the past. And since no sensitive customer details are shared with you, your security and PCI DSS burden are also reduced.  

Compared to percentage-based fees typical of card payments, Pay Direct open banking payments are charged on a flat, pence per transaction basis, with volume discounts available. Your business will save significantly compared to card payments, and the higher the transaction value, the greater the benefit. 

Pay Direct Faster Payments Service 1 Illustration
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Simple, secure payer experience on desktop or mobile banking app

Offer more payment options and integrate a new payment button into your existing website or app payment page to offer an experience that your customers will love. You can customise the payment journey with your company branding too. 

With Pay Direct, there’s no need for your customers to share sensitive payment details, type a long card number or enter a billing address. The payer can log in directly to their bank using a QR code link on a desktop computer or a thumbprint or facial recognition on a mobile app. 

Finally, customers check the transaction details and balance before confirming the payment. The funds are now on their way to you! The payer returns to your website to continue their online journey - and abandoned transactions are a thing of the past.

Simplified reconciliation with reduced admin

If you're accepting payment by bank transfer today, you're probably dealing with missing or incorrect payment references and unexpected amounts. With Pay Direct, the correct payment details are automatically prepopulated every time and travel with the transaction. Our unique automated reconciliation features will identify cleared funds as they settle into your bank account – another headache solved. 

You can check the status of each payment in your portal and receive them directly into your back-office systems. 

Our refunds process will reduce the admin of any refunds you need to make to your customers. 

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Your Open Banking payment service

Discover how your business can pay direct today

Pay Direct is a fully hosted ‘Pay-by-Bank’ service powered by Open Banking Payment Initiation that can enable your business to receive online payments via Faster Payments directly from the payer's bank account in just a few steps.

Key features:

  • Fully managed payment service with your company branded pages
  • Simple payer experience. Take customers directly to their bank login page with secure access via a QR link or facial / thumb recognition 
  • Identify offline banks to avoid wasted journeys and increase customer experience and conversion
  • Bottomline is fully approved by the FCA as a 'Payment Initiation Service Provider (PISP)' for the provision of this service and certified by Open Banking.

Step 1: Simply add a pay-by-bank payment button to your check out page

Step 2: Your payer logs in to their bank via an app or browser to review payment and account balance before they authorise payment

Step 3: All the details of the payment are locked and passed through to their bank so there is no risk of payer error

Step 4: Once completed, the payer is returned to the business website to continue their engagement with you.

Learn more about Pay Direct and the Open Banking payments service:

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video time: 01:26 video title: PTX Pay Direct the new way for customers to pay

Get paid with Pay Direct

This short explainer video will explain how customers can use open banking to pay you more easily and in real-time directly from their bank account.

Payment Initiation Services (PIS) are provided by Bottomline Payment Services, who are authorized by the Financial Conduct Authority under the Payment Services Regulations for the provision of payment services with FCA registration number 616279.


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