Experienced trainers delivering Bacs-accredited courses
The Bottomline Academy offers training opportunities to help you apply best practice techniques to your payment and document automation processes, products and industry schemes. Our training delivers concrete results in cost reductions, efficiency savings and customer service improvements.
Direct Debit Compliance Training (1 day)
This course is Bacs-accredited and recommended by major banks. Provides a clear understanding of the latest requirements and best practices for secure, efficient and fully compliant Direct Debit processing.
Please email for details of our on-site courses, or book on to a regional course
This course covers:
Direct Debit compliance and best practice Guarantee and advance notice Regulations
Lodgement and collection timescales and processes
Key Direct Debit reports (AUDDIS, ARUDD, ADDACS)
Direct Debit Indemnity Claim Automation (DDICA)
Paperless Direct Debit (PDD)
Direct Debits Training for Paying Banks (1 day)
A comprehensive programme looking at the Direct Debit scheme and the responsibilities of paying banks. The course will help your organisation to comply with the scheme rules.
Contact us for Direct Debit for Paying Banks training
This course covers:
Direct Debit Guarantee (responsibilities and liabilities for paying banks)
Direct Debit Instructions (acceptance / return / rejection)
Amendments and cancellations
Direct Debit collections
Indemnity claim process
AUDDIS Application Form Training
For businesses joining the Direct Debit scheme, it gives an understanding of what you are committing to and what that means for your business.
Paperless, Indemnity and Liability Training
Gives insight into your liabilities under the direct debit scheme. Takes in to account the changes in the Indemnity Claims Process that came in to effect on 1st February 2017 and provides a thorough understanding of the Paperless Direct Debit Process.
PTX Direct Debit Management Training is a one day onsite training course which goes through the PTX system and helps you get to grips with the management of the direct debit process, including compliance and best practice.
You can also subscribe to the Academy online for PTX specific resources or book an on-site training course to make the most of PTX
Bottomline Transform Product Training
Introduction to Transform Project Development
Administration of Transform Software
Bespoke Transform training courses
Contact us for details