Experienced trainers delivering Bacs-accredited courses
The Bottomline Academy offers training opportunities to help you apply best practice techniques to your payment and document automation processes, products and industry schemes. Our training delivers concrete results in cost reductions, efficiency savings and customer service improvements.
Direct Debit Compliance Training (1 day)
This course is Bacs-accredited and recommended by major banks. Provides a clear understanding of the latest requirements and best practices for secure, efficient and fully compliant Direct Debit processing.
Please email for details of our on-site courses, or book on to a regional course
This course covers:
Direct Debit compliance and best practice Guarantee and advance notice Regulations
Lodgement and collection timescales and processes
Key Direct Debit reports (AUDDIS, ARUDD, ADDACS)
Direct Debit Indemnity Claim Automation (DDICA)
Paperless Direct Debit (PDD)
Direct Debits Training for Paying Banks (1 day)
A comprehensive programme looking at the Direct Debit scheme and the responsibilities of paying banks. The course will help your organisation to comply with the scheme rules.
Contact us for Direct Debit for Paying Banks training
This course covers:
Direct Debit Guarantee (responsibilities and liabilities for paying banks)
Direct Debit Instructions (acceptance / return / rejection)
Amendments and cancellations
Direct Debit collections
Indemnity claim process
'A' services
SEPA Scheme Training
Highlights processes and identifies differences between the UK Direct Debit scheme and the SEPA scheme, plus an insight to the future of SEPA and e-SEPA.
Contact us for SEPA Scheme training
This course covers:
Introduction to SEPA and key terminology
Scheme process, rules and obligations
Refunds and mandates
Clearing and settlement mechanisms
SWIFT training
Bottomline offers a variety of 1, 2 and 3-day courses, which complement our initial training during implementation, to refresh skills, train new or assist with system upgrades.
CHOOSE YOUR SWIFT TRAINING COURSE
Bottomline Transform Product Training
Introduction to Transform Project Development
Administration of Transform Software
Bespoke Transform training courses
Contact us for details
Bottomline C-Series Product Training
Free, instant overview webinar covering C-Series core functionality
Direct Debit management system training (1 day) – for compliance and management of C-Series
Contact us for details
Additional ways Bottomline can support your organisation
