Market-leading digital banking and payments platform to engage intelligently with customers, and acquire, deepen and grow profitable relationships.
The customer journey has evolved.
Financial institutions must have the ability to continually innovate and get those innovations to market at a rapid pace.
Technologies are the key to banking's digital future, and often the existing tech stack is hindering growth.
New technology and new competition mean heightened customer expectations for account opening and beyond.
“The goal is to migrate every employee in our branches to use Bottomline because it’s an easier and quicker process for prospective members. And the information we can capture in the 10-minute application process represents a tremendous amount of data.” Tyler Ross | Chief Marketing Officer | Vibe Credit Union
"We are very happy with Bottomline's solution. It provides a streamlined account opening approach for our customers. And because it happens in real-time, they no longer have to deal with the uncertainty of the paperwork black hole….a great step in providing an omni-channel approach for our customers." Sherry Sitton | EVP of Operations | First Command Bank
“We give members and potential members the chance to strike while the iron is hot. If they see an advertisement about membership, free checking, or a low loan rate, they don’t have to wait to visit a branch. They can open a new account, add checking, get a debit card, or apply for a loan online. We understand their busy lifestyles and we meet them where they are.” | Chief Information Officer | Regional Federal Credit Union
For most financial services organizations, the view from the C-suite shows a fierce competitive landscape with new players, rising customer expectations, and surges of innovation. Though the dust hasn't settled yet, you can see which way the wind is blowing - toward increased agility and digitization of core processes.
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