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Today’s customers prefer to open bank accounts online – fully 70 percent of consumers who are likely to open a checking account prefer to submit a digital application, according to Digital Banking Report¹. But banks continue to encounter barriers to providing the smooth, Amazon-type experience that consumers have come to expect. This creates an expectations gap, where banks strive to meet consumers’ needs, but all too often fall short.
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The Future of Account Opening 2019

Do you know what it takes to meet customer demands today — and are you prepared to meet their digital engagement needs in the future? Bottomline Technologies, a leader in digital banking solutions, has helped more than 500 financial institutions implement and optimize digital account acquisition.

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Online Account Origination KPI Tracking: The 6 Secrets You Need to Know Now

Savvy digital banking strategy executives rely on credible ROI measurement to show a steady improvement in contribution and obtain continued investment. However, in order to accurately show the impact of a new technology, one must identify and measure a number of meaningful metrics from the start.

eBook

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