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Savvy digital banking strategy executives rely on credible ROI measurements to show a steady improvement in contribution and obtain continued investment.

However, one must also identify and track a number of meaningful metrics from the start called KPIs. 

In this eBook, discover what three expert customers of Bottomline at large national banks had to say on what they are tracking within their digital channels and how they are using these metrics to further optimize performance.

“We discovered that we need to make some adjustments to our risk management parameters because we were seeing too many auto-declines. Opening that up a bit more means we are able to let more applicants in.”
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Intelligent Digital Account Opening and Onboarding Solutions that Drive Customer Growth and Engagement

To compete in an increasingly mobile world, banks must provide user-friendly digital account origination services that serve consumers and businesses through the channels they prefer. Our platform simplifies account origination for banking by allowing users to open a new account in real-time, in a single session, on any device.

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Bottomline Mobile Photo Data Capture

Data collection via a mobile device has historically been challenging—entering lengthy fields on a small screen is a cumbersome process that invariably leads to dissatisfaction. Many times, the customer will attempt to switch to another method, or worse, simply abandon the application altogether.

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