eBook
Our Premium Package is perfect for those businesses who are looking for:
A way to collect DDs using their own Service User Number (SUN) or in the process of getting one
Looking to sign up new customers to DD over the phone or via their website
Validation and verification of new customer bank details
Automated payment collections and notifications
Direct Debit mandates are automatically updated with AUDDIS report updates
All payments taken are automatically in-line with Scheme Rules timelines.
Features
Premium Package
Customers can sign-up using branded online form (web or mobile)
Can accommodate fixed or variable payment instructions
New customers automatically go through validation and verification checks
Failed Direct Debits can be automatically re-presented and updates applied
Visibility of past and planned Direct Debit collections
All customer notifications can be automated via email or exported to print and post
Compare Premium against our other packages
Benefits of Premium Package
Improve Efficiency by Going Paperless
As we all know, paper direct debits is when a customer physically signs a paper mandate, and paperless direct debits, customers are signed up either over the phone or online. There are many reasons why a company may choose to move to paperless.
If you've decided to remove paper from your Direct Debit process, then Premium is the package for you and your business. We offer you the ability to collect DD mandate information within a branded form that can be used by customers online or by internal team members. Either way, that information will pass directly into our Direct Debit Management (DDM) platform without any need to re-key that data.
Work Smarter by Adopting Automation
We understand that there is never enough time in the day to do everything. That's why within our Premium package, we've included our award-winning Direct Debit Management (DDM) solution. DDM will help you stay on top of routine tasks associated with collecting money via Direct Debits like:
Updating payer's bank details if you receive updates via AUDDIS
All payments are taken within timescales laid out in Direct Debit Guarantee
Having the option to re-present failed collections
The rules engine built into our solution can automate all of the above giving you the peace of mind to focus on other tasks.
Reduce Risk by Verifying New Customers
Increasing the number of customers your business deals with is a good thing. Generally. But what you also need to be thinking about is the risks your business is exposed to by doing this.
We're not going to claim to be able to help you identify A1 customers, but as part of the Premium package, you gain access to our powerful Verify solution. Verify helps you to confirm that the bank account details your customer has provided are genuine and, that they belong to them. This helps your business to avoid future indemnity claims and reputation-damaging, fraudulent direct debits.
Collect Better by Using Insights
You don't drive a car by looking in the rear view mirror. Similarly, its difficult to run a business without knowing what cash is coming in. The dashboard our Direct Debit Management (DDM) solution shows you at a glance what payments are on the horizon.
We're also introducing a new service which will look at your level of failed direct debits and make recommendations on how to improve your first time collection rates.
Stay Compliant by Staying Up to Date
When your business decides to begin collecting payments using Direct Debits there are a number of requirements that your business needs to meet. Over time this changes, as well as the way that you need to operate within the Scheme Rules. Every year.
We help you to stay up to date by providing discounted rates on our accredited training courses. Whether it's Direct Debit Compliance, needing support to complete your AUDDIS Application Form or giving you insights into your liabilities under the Direct Debit scheme by attending the Paperless, Indemnity and Liability training, we're there to support.
Related Solutions
Advanced Package
Core Package
Cards
Pay Direct
Data Processing
Report Processing
Advanced Package
If you're looking for a package that has all of the features of Premium but you don't have the need to sign up new customers via the phone or online, then our Advanced package is for you.
Learn MoreCore Package
If you like the idea of automating your Direct Debit collections but don't need to sign up customers online or over the phone AND, you carry out customer checks using other processes, then we'd recommend the Core Package.
Learn MoreCards
First payment collection can be a little slow if you wait to collect via Direct Debit. Reduce that time to first payment by adopting our Cards solution. Whether its Credit Card, Debit Card or one of the many Alternative Payment Methods, we'll help you to capture that payment and your new customer relationship off on the right foot.
Learn MorePay Direct
Say hello to our newest solution! Powered by the latest technology, Pay Direct enables you to collect instantly from your customers. And best of all, depending on the value of the payment being collected, it can be a significantly cheaper way to collect money. Welcome to the future of Collections!
Learn MoreData Processing
If your collections data sits within multiple systems such as a CRM platform, Membership, Billing or ERP system, then you’ll need to bring this together to produce a single collection file. We can take the hard work out of this for by introducing automation.
PTX Data Processing will monitor for new files, extract the data from multiple platforms and reformat it into a single file so that you are ready to import this into your Direct Debit Management (DDM) platform.
Report Processing
If your business receives a high volume of AUDDIS, ADDACS or ARRUDS reports or have multiple Service User Numbers (SUN) then you’ll know how difficult it can be to stay to maintain an accurate database of customer bank details.
If you need to distribute these reports to internal stakeholders to review then our solution, PTX Report Processing, can help to automate this process. We can monitor for new BACS reports, merge duplicate files, and distribute them to internal or external stakeholders.
GET IN TOUCH
Want to learn more about PTX?
Give us a call.
Our payment experts are here to help.
0118 925 8250Chat with us.
Chat with one of our payment experts. We'll recommend the right solution for you.
Please note, you'll need to accept analytics cookies to use our chat function.
See how we can drive your business forward.
Tell us a bit about you and your business and we’ll get back to you with all the information you need.
