Today, finanancial institutions are forced to devote a significant budget to remain competitive in a demanding and constantly evolving marketplace. Digital transformation is now about business survival — those that do not innovate digitally will be swallowed by more forward-thinking competitors.
Still, financial institutions must be able to calculate and make a case for digital account opening and onboarding investments in order to justify the spending. As these investments go beyond traditional ROI and have a direct impact on customer expectations and value, it can be difficult to know where to begin in order to sell this investment internally. The path to success is to define what’s not working, determine how to fix it, and demonstrate why a holistic digital transformation is the solution.
Over one-third of banking revenues are in play due to the forces of digital disruption.
eBookThe Future of Account Opening 2019
Do you know what it takes to meet customer demands today — and are you prepared to meet their digital engagement needs in the future? Bottomline Technologies, a leader in digital banking solutions, has helped more than 500 financial institutions implement and optimize digital account acquisition.
eBookExpand, Build, or Partner? Choosing the Right Path for Digital Transformation
The digital transformation is here. For banks, credit unions, and other financial institutions to win these younger customers (and keep the tenured ones), they need to meet the bar that retail has raised and deliver the seamless digital experiences that consumers today demand.
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