Our Direct Debit packages
Premium Package
Our Premium Package is perfect for those businesses who are looking for:
A way to collect DDs using their own Service User Number (SUN) or in the process of getting one
Looking to sign up new customers to DD over the phone or via their website
Validation and verification of new customer bank details
Automated payment collections and notifications
Direct Debit mandates are automatically updated with AUDDIS report updates
All payments taken are automatically in-line with Scheme Rules timelines.
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Advanced Package
Our Advanced Package is perfect for those businesses who are looking for:
A way to collect DDs using their own Service User Number (SUN) or in the process of getting one
Validation and verification of new customer bank details
Automated payment collections and notifications
Direct Debit mandates are automatically updated with AUDDIS report updates
All payments taken are automatically in-line with Scheme Rules timelines.
Explore
Core Package
Our Core Package is perfect for those businesses who are looking for:
A way to collect DDs using their own Service User Number (SUN) or in the process of getting one
Automated payment collections and notifications
Direct Debit mandates are automatically updated with AUDDIS report updates
All payments taken are automatically in-line with Scheme Rules timelines.
Explore
Managed Service
Our Facilities-Managed Direct Debit Service is perfect for those businesses who are looking to:
A way to collect DDs without a Service User Number (SUN) or do not wish to use theirs
A lighter touch way to collect by Direct Debit where we manage the process on your behalf
Automated payment collections and notifications
Direct Debit mandates are automatically updated with AUDDIS report updates
All payments taken are automatically in-line with Scheme Rules timelines.
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Need Help
If you're unsure of which package is right for you and your business, then get in touch and we'll be happy to give you through the options. Alternatively, if you'd like to discuss how you're currently managing Direct Debit, and looking for some advice on areas where you can improve then just get in touch.

Supporting Direct Debit collections
Cards
If you're looking to collect one-off or recurring payments via Card through your website or over the phone, then we can help. We can help you take payments from debit cards, credit cards or a number of alternative payment methods such as Google Pay and Apple Pay.
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Letter Printing and Mailing
Advance notice is one of the protections offered by the Direct Debit Guarantee. It means that you need to notify your customer when they’ve signed a Direct Debit mandate, if payment changes are made to the account, or if the payment date changes.
If your preference is to do this by Post, then we offer a service that will automatically print and post these out to your customers.

Data Processing
If your collections data sits within multiple systems such as a CRM platform, Membership, Billing or ERP system, then you’ll need to bring this together to produce a single collection file. We can take the hard work out of this for by introducing automation.
PTX Data Processing will monitor for new files, extract the data from multiple platforms and reformat it into a single file so that you are ready to import this into your Direct Debit Management (DDM) platform.

Report Processing
If your business receives a high volume of AUDDIS, ADDACS or ARRUDS reports or have multiple Service User Numbers (SUN) then you’ll know how difficult it can be to stay to maintain an accurate database of customer bank details.
If you need to distribute these reports to internal stakeholders to review then our solution, PTX Report Processing, can help to automate this process. We can monitor for new BACS reports, merge duplicate files, and distribute them to internal or external stakeholders.


Navigating the options within direct debit
If you're looking to understand whether your current Direct Debit set up is right for your business or want to understand all of the options at any one stage of the process, then our latest eBook will help you navigate those all-important choices.
Download NowPowering our packages
Direct Debit Management
Get paid while you sleep with Direct Debit. Our award-winning platform can help you collect payments via this popular collection method. The platform uses a combination of logic rules and workflows to automate your DD collections within the timescales laid out Scheme Rules, update any information coming back from AUDDIS reports and automatically attempting re-presents if required.
Learn MoreVerify
We all know that just using Modulus checking isn't sufficient anymore. In order to minimise the possibility of indemnity claims and DD fraud, you need to start checking that the bank account of your payer matches your customer data. Without this type of check, you leave you and your business exposed.
Learn MoreGET IN TOUCH
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