A range of Direct Debit options

Premium Package

Our Premium Package is perfect for those businesses who are looking for:

A way to collect DDs using their own Service User Number (SUN) or in the process of getting one

Looking to sign up new customers to DD over the phone or via their website

Validation and verification of new customer bank details

Automated payment collections and notifications

Direct Debit mandates are automatically updated with AUDDIS report updates

All payments taken are automatically in-line with Scheme Rules timelines.

Advanced Package

Our Advanced Package is perfect for those businesses who are looking for:

A way to collect DDs using their own Service User Number (SUN) or in the process of getting one

Validation and verification of new customer bank details

Automated payment collections and notifications

Direct Debit mandates are automatically updated with AUDDIS report updates

All payments taken are automatically in-line with Scheme Rules timelines.

Core Package

Our Core Package is perfect for those businesses who are looking for:

A way to collect DDs using their own Service User Number (SUN) or in the process of getting one

Automated payment collections and notifications

Direct Debit mandates are automatically updated with AUDDIS report updates

All payments taken are automatically in-line with Scheme Rules timelines.

Managed Service

Our Facilities-Managed Direct Debit Service is perfect for those businesses who are looking to:

A way to collect DDs without a Service User Number (SUN) or do not wish to use theirs

A lighter touch way to collect by Direct Debit where we manage the process on your behalf

Automated payment collections and notifications

Direct Debit mandates are automatically updated with AUDDIS report updates

All payments taken are automatically in-line with Scheme Rules timelines.

Need Help

If you're unsure of which package is right for you and your business, then get in touch and we'll be happy to give you through the options. Alternatively, if you'd like to discuss how you're currently managing Direct Debit, and looking for some advice on areas where you can improve then just get in touch.

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Cards

If you're looking to collect one-off or recurring payments via Card through your website or over the phone, then we can help. We can help you take payments from debit cards, credit cards or a number of alternative payment methods such as Google Pay and Apple Pay.

Letter Printing and Mailing

Advance notice is one of the protections offered by the Direct Debit Guarantee. It means that you need to notify your customer when they’ve signed a Direct Debit mandate, if payment changes are made to the account, or if the payment date changes.

If your preference is to do this by Post, then we offer a service that will automatically print and post these out to your customers.

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Data Processing

If your collections data sits within multiple systems such as a CRM platform, Membership, Billing or ERP system, then you’ll need to bring this together to produce a single collection file. We can take the hard work out of this for by introducing automation.

PTX Data Processing will monitor for new files, extract the data from multiple platforms and reformat it into a single file so that you are ready to import this into your Direct Debit Management (DDM) platform.

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Report Processing

If your business receives a high volume of AUDDIS, ADDACS or ARRUDS reports or have multiple Service User Numbers (SUN) then you’ll know how difficult it can be to stay to maintain an accurate database of customer bank details.

If you need to distribute these reports to internal stakeholders to review then our solution, PTX Report Processing, can help to automate this process. We can monitor for new BACS reports, merge duplicate files, and distribute them to internal or external stakeholders.

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