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Our Core Package is perfect for those businesses who are looking for:
A way to collect DDs using their own Service User Number (SUN) or in the process of getting one
Automated payment collections and notifications
Direct Debit mandates are automatically updated with AUDDIS report updates
All payments taken are automatically in-line with Scheme Rules timelines.
Features
Core Package
Can accommodate fixed or variable payment instructions
New customers automatically go through validation and verification checks
All customer notifications can be automated via email or exported to print and post
Failed Direct Debits can be automatically re-presented and updates applied
Visibility of past and planned Direct Debit collections
Compare Core against our other packages
Benefits of Core Package
Work Smarter by Adopting Automation
We understand that there is never enough time in the day to do everything. That's why within our Premium package, we've included our award-winning Direct Debit Management (DDM) solution. DDM will help you stay on top of routine tasks associated with collecting money via Direct Debits like:
Updating payer's bank details if you receive updates via AUDDIS
All payments are taken within timescales laid out in Direct Debit Guarantee
Having the option to re-present failed collections
The rules engine built into our solution can automate all of the above giving you the peace of mind to focus on other tasks.
Reduce Risk by Verifying New Customers
Increasing the number of customers your business deals with is a good thing. Generally. But what you also need to be thinking about is the risks your business is exposed to by doing this.
We're not going to claim to be able to help you identify A1 customers, but as part of the Premium package, you gain access to our powerful Verify solution. Verify helps you to confirm that the bank account details your customer has provided are genuine and, that they belong to them. This helps your business to avoid future indemnity claims and reputation-damaging, fraudulent direct debits.
Related Solutions
Advanced Package
Premium Package
Cards
Pay Direct
Data Processing
Report Processing
Advanced Package
If you're looking for a package that has all of the features of Premium but you don't have the need to sign up new customers via the phone or online, then our Advanced package is for you.
Learn MorePremium Package
If you're looking for a package that has all of the features of Advanced but you're looking to sign up new customers via the phone or online, then our Premium package is for you.
Learn MoreCards
First payment collection can be a little slow if you wait to collect via Direct Debit. Reduce that time to first payment by adopting our Cards solution. Whether its Credit Card, Debit Card or one of the many Alternative Payment Methods, we'll help you to capture that payment and your new customer relationship off on the right foot.
Learn MorePay Direct
Say hello to our newest solution! Powered by the latest technology, Pay Direct enables you to collect instantly from your customers. And best of all, depending on the value of the payment being collected, it can be a significantly cheaper way to collect money. Welcome to the future of Collections!
Learn MoreData Processing
If your collections data sits within multiple systems such as a CRM platform, Membership, Billing or ERP system, then you’ll need to bring this together to produce a single collection file. We can take the hard work out of this for by introducing automation.
PTX Data Processing will monitor for new files, extract the data from multiple platforms and reformat it into a single file so that you are ready to import this into your Direct Debit Management (DDM) platform.
Report Processing
If your business receives a high volume of AUDDIS, ADDACS or ARRUDS reports or have multiple Service User Numbers (SUN) then you’ll know how difficult it can be to stay to maintain an accurate database of customer bank details.
If you need to distribute these reports to internal stakeholders to review then our solution, PTX Report Processing, can help to automate this process. We can monitor for new BACS reports, merge duplicate files, and distribute them to internal or external stakeholders.
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