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Payments Resilience isn't just a regulatory requirement but an essential element of ongoing business operations. Recent incidents like the IT crashes caused by a CrowdStrike system update have brought operational resilience to the forefront of many businesses.  

What happened with CrowdStrike?

CrowdStrike, a global cybersecurity company that uses AI to detect and stop cyber fraud, experienced significant issues during an update which caused widespread system crashes on Windows machines. While CrowdStrike quickly remediated the issue, the outage impacted numerous organisations, especially those using encrypted drives. CrowdStrike clarified that the outage was not the result of a cyberattack. Malicious actors exploited the chaos with phishing attempts targeting affected users. This is just one example of unexpected failure of infrastructure. Even if you weren’t affected, it is worth asking if your payment process is resilient – what would it cost you if you lost payment connectivity for a period of time? 

Our offer – Book a Disaster Recovery Scenario Planning session with us now

We want to help you make sure that you have the right plans, systems and processes in place to prepare your business for any failure, outage or attack on your payment infrastructure.  Take part in a 90 minute exercise to test your preparedness. 

At Bottomline we recognise the need for organisations to develop plans to help minimise and counter the impact of any business disruption. And with our 35 years of experience, we can help by creating scenarios based on real incidents to test your readiness. And working with you we can bring this to life with a live simulation of what would happen if your payment systems suddenly went offline.  

 For an example of how a typical session could run, click here

If you would like to talk to us about setting up a DR planning scenario get in touch with your account manager or contact us at emea-info@bottomline.com