Bottomline Online Account Opening for Consumers

Bottomline Online Account Opening for Consumers allows financial institutions to capture new account applications from consumers using any type of device—smartphones, tablets, and Macs/PCs. Leverages mobile capabilities, best-of-breed user experience design, data integrations to qualify applicants, collect supporting documents and signatures, and fund new accounts for a complete end-to-end application experience that will reduce the time to open an account and increase staff efficiency.

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Bottomline Online Account Opening for Consumers delivers the simplest online and mobile account opening experience on the market. We've spent years studying online applicants and we've leveraged usability best practices and mobile device capabilities to lower application abandonment rates and make the hard stuff easy—for example providing supporting documents, signatures, and funding accounts. With our online account opening solution, consumers can open retail checking, savings, credit card, money market, and CD accounts in real-time using any type of device—smartphones, tablets, and Macs/PCs. Bottomline Online Account Opening for Consumers lets you cross sell loans or additional deposit products, while not requiring that applicants rekey their information in order to accept your offer.

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Benefits & Features

  • Mobile responsive workflow - Match your branding with one of our optimised templates, and minimise drop-off with best practice text and layouts that adapt to any screen. Collect and verify email addresses to securely send notifications, and present disclosures at the right application step.
  • My applications portal - Let applicants resume saved applications, check the status of applications, retrieve agreements, upload documents, and view action requests at any time from a personalised applicant portal.
  • Supporting document upload - Allow applicants to upload supporting documents, like a driver’s license or paystub, from a desktop or laptop, or by snapping a photo with a mobile device without ever leaving the application.
  • Integrated electronic signatures - Present fully populated application forms, including disclosures, in an intuitive HTML5 viewer, and let applicants sign electronically on a desktop, or with a fingertip on a mobile device touch screen.
  • Online banking single sign-on - Pre-populate data for applicants who apply from online banking, and allow them to bypass full identity verification.
  • Deposit decisioning and cross sell - Access debit and credit data to decision deposit account applications and generate targeted cross-sell offers.
  • Identity verification and fraud prevention - Check applicant information against OFAC and industry standard fraud monitoring services, and prompt applicants with a set of out-of-wallet-questions to authenticate identity and a BSA/AML quiz.
  • Funding - Let applicants fund accounts by credit or debit, ACH transfer, internal transfer from an existing account, or by cash or check. If desired, set funding limits and verify ACH transfers with challenge deposits.