gb United Kingdom
gb United Kingdom
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UK Payments and Collections

Have you thought about cloud payments? Streamline your payment processes using Bacs, Bacstel-IP, Direct Debit, Direct Credit, and Faster Payments.

Anchor: Overview

The Challenge

Inefficient payment processing is expensive and time-consuming, particularly with outdated solutions that no longer fit your business needs, such as cheques or unscalable software. Retaining control, remaining compliant (including with TLS), and reducing the risk of failure is key to ensuring a seamless payment process.

Bacs & Faster Payments TLS security change

In June 2015 Bacs announced changes to their security protocols, moving from Secure Sockets Layer (SSL) to Transport Layer Security (TLS) by June 2016. This date has been extended to 2 July for Faster Payments and to 19 September for Bacs payments. TLS is a cryptographic protocol that ensures privacy between communicating applications and ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL) that is currently used by all Bacstel-IP software. This industry change is all about improving the communications standards used when connecting to the Bacs service either via software or Payment Services Website.

All current versions of our products are TLS compliant. If you are already a Bottomline customer, please contact us to check if the product version you are using is TLS compliant. Customers using PT-X do not need to take any action regarding TLS.

Our Solution

Bottomline offers a range of Bacs-accredited solutions to suit your business needs. Our Bacs Bureau solutions are all browser-based to provide on-demand access, anywhere and at any time. If you choose to make payments with either partial or full automation, our solutions can mitigate the risks of smart card and desktop environments. All of our payment solutions are designed to provide a complete end-to-end platform supporting multiple locations, users, and payment and collection methods.

Whether you are a small, mid-sized or large organisation, looking for an on premise solution, or would prefer a fully scalable web-based cloud solution - we can help.

Anchor: Resources

Customer Success Story

Kids Allowed make Direct Debit Management child's play


Change the way you think about payments


Evolution of the Payment Method

Anchor: Benefits


  • Saves time and money with improved cash flow visibility and control
  • Improves efficiency by automating and streamlining the payments process
  • Scales with your business as it grows meeting the needs of essential business payments
  • Maintains control and reduces manual intervention
  • Eliminates risk and delivers peace of mind with unassailable security.
Anchor: Functionality


  • 3-day Bacs credits and debits, same-day Faster Payments and forward-dated payments
  • Bank account and sort code validation at point of submission
  • Compatible with all accounting, payroll, and ERP packages
  • Configurable automation with advanced workflows and notifications
  • Comprehensive reporting and audit trails with regular file polling
  • Concurrent usage support with the ability to set user restrictions and authorisation limits
  • Disaster recovery licenses and contingency services
  • TLS standard and HMRC RTI compliant
Anchor: Testimonial

Customer Testimonials

"ePay stood out in terms of the usability and functionality. Compared to other solutions, it wasn’t over-engineered or overly complex. Bottomline also took care to respond to our requirements and presented a solution appropriate for Foxtons."
Estate Agent, Foxtons

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For Customer Support and Services click here.